Role Purpose
The Chief Information Officer is responsible for defining and executing the Group's technology strategy, ensuring that technology, information systems, cybersecurity and digital capability support the organisation's strategic objectives.
Operating across a federated group of companies, the CIO provides central technology governance and strategic direction while enabling individual businesses to retain the flexibility required to operate effectively within their respective markets.
Key Responsibilities
Develop and execute the Group technology and digital strategy.
Establish technology governance, standards and operating models across Group companies.
Provide oversight of cloud, infrastructure, enterprise applications, data and technology platforms.
Drive cybersecurity, information security, resilience, disaster recovery and technology risk management.
Ensure technology environments align with regulatory, audit and compliance requirements.
Lead technology architecture, modernisation, automation and digital transformation initiatives.
Establish appropriate governance for AI, data, cloud and emerging technologies.
Optimise technology expenditure, licensing, cloud consumption and vendor performance.
Oversee strategic technology partners, managed service providers and key supplier relationships.
Support Group businesses with technology strategy, solution design and major technology investments.
Establish technology performance metrics, reporting and executive-level visibility of risks, costs and priorities.
Develop scalable shared technology capabilities while reducing unnecessary duplication across Group companies.
Ensure business continuity, availability and recoverability of critical technology services.
Build and develop high-performing technology teams and technology leadership capability across the Group.
Key Areas of Accountability
The CIO will have executive oversight across:
Technology Strategy & Governance
Cloud & Infrastructure
Enterprise Architecture
Cybersecurity & Information Security
Data & AI Governance
Business Applications
Digital Transformation & Automation
Technology Risk & Compliance
Disaster Recovery & Business Continuity
Technology Financial Management / FinOps
Vendor & Technology Partner Management
Technology Operations & Service Management
Minimum Requirements
Relevant degree in Information Technology, Computer Science, Engineering, Business or a related discipline.
Significant senior technology leadership experience.
Experience operating within a complex, multi-company or federated organisational environment.
Strong understanding of cloud technologies, enterprise architecture, cybersecurity, governance and modern digital platforms.
Proven experience developing and executing technology strategy.
Experience managing large technology budgets, vendors and transformation programmes.
Strong commercial, strategic and stakeholder management capability.
Key Competencies
Strategic leadership
Commercial and financial acumen
Technology governance
Enterprise architecture thinking
Cybersecurity and risk awareness
Executive stakeholder management
Transformation leadership
Decision-making and prioritisation
Vendor and partner management
Ability to balance Group standardisation with business-unit autonomy
Success Measures
Success in the role will be measured through improved technology governance, reduced operational and cyber risk, increased platform reliability, effective cost management, successful delivery of strategic technology initiatives, and the ability of technology to enable growth and innovation across the Group.